Your privacy is more than a priority — it is a responsibility that god5 takes seriously. This document clearly explains how we collect, use, store, and protect your personal information at all times.
God5 takes player privacy very seriously. As an online gaming platform serving users in Malaysia, we are bound by both legal and ethical responsibilities to ensure that every piece of information you entrust to us is handled with the highest level of security and care.
This Privacy Policy applies to all users who access the god5 platform through the god5.fun website or the official god5 mobile app for iOS and Android. It describes our practices regarding the collection, use, storage, transfer, and deletion of your personal data.
By registering an account or using any part of the god5 platform, you agree to the terms of this privacy policy. If you do not agree, please stop using the platform and contact our support team for assistance with closing your account.
This Privacy Policy should be read together with Terms and Conditions as well as Responsible Gaming Policy god5 for a full overview of your rights and responsibilities as a user of this platform.
God5 only collects information that is genuinely necessary for platform operations, legal compliance, and improving user experience. We do not collect excessive or irrelevant data.
We never request sensitive information such as online banking passwords, PINs, or full credit card details. If you receive any such request claiming to be from god5, please report it to our support team immediately.
All data collected by god5 is used solely for legitimate and transparent purposes. Below is a summary of how your data is used:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account verification, KYC, fraud prevention | Legal obligation |
| Contact Information | Customer support communications, account notifications | Contract fulfilment |
| Financial Data | Deposit and withdrawal processing, transaction audits | Contract fulfilment |
| Technical Data | Account security, fraud detection, platform improvement | Legitimate interest |
| Activity Data | Personalise experience, responsible gaming analytics | Legitimate interest |
| Marketing Data | Promotional offers and bonuses (with your consent) | Consent |
God5 will not use your data for purposes unrelated to platform operations without first obtaining your explicit consent. Any use of data for marketing purposes is subject to the preferences you set during registration and can be changed at any time through your account settings.
God5 does not sell, rent, or trade your personal information to any third party for their own commercial purposes. However, there are certain situations where we need to share your information with trusted partners to ensure the platform operates smoothly and securely.
Third parties that may receive your data include:
All of god5's third-party partners are bound by data protection agreements requiring them to handle your information to a security standard equal to or exceeding god5's own. We do not permit any third party to use your data for their own marketing or commercial purposes.
Protecting your personal data is a top technical priority at god5. We continually invest in security infrastructure to keep your information safe from both external and internal threats.
The security measures we have implemented include:
While no system can guarantee absolute security, god5 is committed to upholding industry-best standards in protecting your data. In the event of any security breach affecting your data, we will notify you within 72 hours of confirming the incident.
The god5 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand how users interact with our platform.
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality or user experience of the god5 platform. For more information on managing cookies, refer to your browser's documentation.
God5 does not retain your personal data for longer than is necessary for the purposes stated in this privacy policy or as required by applicable Malaysian law.
When data is no longer needed and there is no legal obligation to retain it, god5 will securely delete or anonymize that data using methods that ensure it cannot be recovered.
As a god5 platform user, you have certain rights regarding your personal data. god5 fully respects and facilitates the exercise of these rights.
God5 gives you full control over how your personal data is used within our platform.
You have the right to request a copy of all personal data we hold about you. god5 will provide a full report within 30 business days of receiving your request.
If any information we hold is inaccurate or outdated, you have the right to request prompt correction. Basic profile updates can be made directly through your account settings.
You may request the deletion of your personal data when it is no longer needed for the stated purpose, subject to applicable legal retention obligations.
You have the right to object to the processing of your data for specific purposes, particularly direct marketing. Such requests will be acted on immediately, no questions asked.
You may request your data in a machine-readable format for transfer to another platform. god5 will provide a structured data export in JSON or CSV format.
In certain situations — such as during a dispute about data accuracy — you may request that the processing of your data be temporarily restricted until the matter is resolved.
To submit any request related to the rights above, contact the god5 privacy team via email [email protected] or via live chat within the platform. Please include your account number and request type to help us process it faster.
The god5 platform is strictly for adults aged 18 and above. We do not intentionally collect, process, or store any personal information from individuals under the age of 18.
Should god5 discover that information from an individual under the age of 18 has been inadvertently collected, we will immediately take the following steps:
Parents and guardians are advised to monitor their children's online activity and ensure they do not access online gaming platforms such as god5. If you suspect a minor is using this platform, please contact us immediately.
God5 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or technologies in use. Whenever material changes are made, we will take reasonable steps to notify you.
Methods of notifying you of changes include:
Your continued use of the god5 platform after the effective date of any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or complaints regarding how god5 handles your personal data, our privacy team is ready to assist you.
God5 aims to respond to all privacy enquiries within three business days. For more complex complaints or requests requiring in-depth investigation, we target resolution within 30 business days in line with industry best practices.
We welcome feedback from players on how to improve our privacy practices. Your suggestions help god5 become a more trusted and transparent platform for all Malaysian users.
Privacy is not just a document — it is a culture deeply embedded in every aspect of god5's operations.
Every bit of data transmitted between your device and god5's servers is protected by 256-bit SSL encryption — the same standard used by major commercial banks in Malaysia to secure their customers' online transactions.
This is god5's absolute promise: your personal information will never be sold, rented, or traded to any third party for commercial purposes. Your data belongs to you, not to us as a business asset.
You have full control over your data — from accessing and editing your information to requesting complete account deletion. god5 provides easy-to-use tools so you can manage your own privacy without relying on support.
God5's data management practices follow international online gaming industry standards. Periodic compliance audits are conducted by independent parties to ensure we remain ahead in security and privacy.
In the event of any security incident involving your data, god5 has a tested incident response procedure in place. We are committed to notifying affected players within 72 hours and taking remedial action promptly.
At god5, privacy is not just a box to tick. It is a core value embedded in every product design decision, operational process, and staff training — because we believe your trust is the foundation of the long-term relationship we are building together.